I hope that you are your family are safe and staying healthy in the current climate. This is an unprecedented crisis in modern times and is unfolding so rapidly that it can be hard to know what will come next, but if we stick together and work for the greater good life can again take on some normality.
I am writing to advise customers that as a result of measures taken by paperlust to ensure employee health, as well as directives from our local authorities, some of our services may experience disruptions over the coming weeks and months.
Covid-19 production restrictions
As of today (17th April), we are still operating most of our printing presses and most of our suppliers are also operating. However due to supply restraints we have had to change our 300 and 600gsm cotton stocks. They are almost identical with those in your current sample packs, but if you have concerns, please contact our customer service team. We are also unable to offer 500gsm linen and old mill at this time. All of our other products are still being produced and shipped in their usual production timelines.
I will keep this post updated with any news that may affect our ability to deliver your orders in our usual production periods, and if you have an order in process that may be affected, one of our staff members will be in touch with you directly.
Covid-19 affected events
We are experiencing many customers who want to change the dates listed on their orders and we are here to assist with that. I commend those who in these troubled times are choosing to postpone and not cancel. At the moment the wedding and event industry is facing some of the toughest conditions of any sector, with bans on gatherings coming in worldwide. We do know that this will pass, and love will conquer. Please speak to your vendors about moving your event dates to the end of 2020 and early 2021. If you are a current customer who has already received their stationery, but has had to move their event, we have discounts in place for any reprints required and can create for you free “change the date” e-cards you can send to your guests. Please speak to our customer support team firstname.lastname@example.org and they will get back to you asap with options.
Thank you for your understanding and stay safe