Annual Maintanence – some products affected
Due to annually scheduled maintenance orders on all letterpress, foil/letterpress combination, foil on cotton, foil on linen, all double thick orders and all premium colour stock orders (over 300gsm) will experience delays when placed after 9th of April. Your order will be dispatched early to mid-May. Normal order timelines will resume from 30 April. Foil orders on all of our other stocks will be unaffected and if you have a pressing timeline it may be advisable to choose one of these.
I hope that you are your family are safe and staying healthy in the current climate. This is an unprecedented crisis in modern times and is unfolding so rapidly that it can be hard to know what will come next, but if we stick together and work for the greater good life can again take on some normality.
I am writing to advise customers that as a result of measures taken by paperlust to ensure employee health, as well as directives from our local authorities, some of our services may experience disruptions over the coming weeks and months. As of today we are still operating most of our printing presses (see above regarding annual maintenance), and our suppliers are also operating. This may not always be possible going forward and may be subject to change at very short notice.
I will keep this post updated with any news that may affect our ability to deliver your orders in our usual production periods, and if you have an order in process that may be affected, one of our staff members will be in touch with you directly.
We are experiencing many customers who want to change the dates listed on their orders and we are here to assist with that. I commend those who in these troubled times are choosing to postpone and not cancel. At the moment the wedding and event industry is facing some of the toughest conditions of any sector, with bans on gatherings coming in worldwide. We do know that this will pass, and love will conquer. Please speak to your vendors about moving your event dates to the end of 2020 and early 2021. If you are a current customer we have discounts in place for any reprints required and can create for you free “change the date” e-cards you can send to your guests. Please speak to our customer support team firstname.lastname@example.org and they will get back to you asap with options.
Thank you for your understanding and stay safe.